Sure2Clean Ltd – Privacy Policy
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your
information when You use the Service and tell You about Your privacy rights and how the law protects You.
Last updated: 9th January 2026
Sure2Clean Ltd (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
- Who we are
Company name: Sure2Clean Ltd
Registered country: United Kingdom
Email contact: joe@sure2clean.co.uk
Sure2Clean Ltd operates as an introductory service, connecting clients with independent, self-employed cleaning contractors. We do not directly provide cleaning services.
- Personal data we collect
We may collect and process the following personal data:
Clients
- Name
- Email address
- Telephone number
- Address (for the purpose of making an introduction)
Contractors
- Name
- Contact details
- Basic business information
Website visitors
- IP address
- Browser type
- Basic usage data (where applicable)
We do not collect special category data (such as health or criminal records).
- How we use personal data
We use personal data only where necessary and lawfully, including to:
- Respond to enquiries
- Introduce clients to suitable independent contractors
- Communicate regarding bookings or queries
- Maintain business records
- Comply with legal obligations
We do not sell personal data.
- Lawful basis for processing
We process personal data under one or more of the following lawful bases:
- Contractual necessity – to make introductions requested by clients
- Legitimate interests – to operate and manage our business
- Legal obligation – where required by law
- Introductions and data sharing
Where an introduction is made, relevant client details may be shared with an independent contractor solely for the purpose of providing cleaning services.
Independent contractors operate as separate data controllers and are responsible for their own data protection compliance once a direct relationship exists between them and the client.
- Cookies and website data
Our website may use essential cookies to ensure it functions correctly.
We do not knowingly use:
- Advertising cookies
- Tracking pixels
- Behavioural profiling
You can control cookies through your browser settings.
- Data retention
We retain personal data only for as long as necessary to:
- Fulfil the purpose it was collected for
- Meet legal or accounting requirements
Data is securely deleted when no longer required.
- Data security
We take reasonable technical and organisational measures to protect personal data from loss, misuse, unauthorised access, or disclosure. While no system is completely secure, we take data protection seriously and act proportionately.
- Your rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Lodge a complaint with the Information Commissioner’s Office (ICO)
Requests can be made by contacting us using the details below.
10. Third-party links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.
11. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
12. Contact us
If you have any questions about this Privacy Policy or how we handle personal data, please contact:
Email: joe@sure2clean.co.uk
Company: Sure2Clean Ltd